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Knowledge Sharing Cultural Dimensions from Team and Organization Perspective
Abstract
Process view of Knowledge Management (KM) suggests that KM can be broken down into a series of processes commonly labeled as knowledge creation, storage, sharing and application. Out of these, KM literature identifies knowledge sharing as most important and complex. Literature also suggests that knowledge sharing and culture is not studied under both the perspective of a team and organization. Other import success factors for KM are IT infrastructure and organizational structure. IT is important in how knowledge travels and is accessed in the organization. Structure acts both as a bridge and a barrier in KM process. Of all the factors identified, culture remains the most understudied and complex. This chapter seeks to investigate and set a precursor to study the relationship between cultural dimensions which are not very well defined, yet important in knowledge sharing behavior. Dimensions of culture which are found to be important are trust and cooperation. Chapter also highlights the need of studying this from team as well as organization perspective.
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