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Knowledge Management and Intelligence Work: A Promising Combination
Abstract
At the end of the Cold War, the Intelligence situation (characterized in the past by a confrontation among equals and information scarcity) changed radically to the current situation of today, characterized as an asymmetric threat: on one side, there is still a nation; but on the other, there is a relatively small group of individuals, brought together by a common ideology, usually with ethnic and religious elements. These individuals can only confront their opponent by using subterfuge, deception and terrorist acts. They try to disguise their activities by infiltrating society at large and seeking refuge in anonymity. This kind of conflict has long been analyzed in the military literature under names like low-intensity conflict (LIC) or operation other than war (OOTW) (for more on this perspective, the reader is referred to the classic work by Kitson (Kitson, 1971)). The task of the nations under terrorist threat is to detect the group’s individuals and their intentions before they can carry out destructive actions. For this, their Intelligence services count on large amounts of raw data, obtained from many different sources: signal Intelligence, open sources, tips from informants, friendly governments. However, this data is not always reliable, almost never complete, and the truly interesting events are usually to be found hidden among large amounts of similar-looking facts.
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