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ISOPM: Framework for IT/IS Outsourcing Project Management
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Author(s): Maria da Glória Fraga (Unit of Specialized Structures, University of Trás-os-Montes and Alto Douro, Vila Real, Portugal), João Varajão (Department of Information Systems, Centro ALGORITMI, University of Minho, Guimarães, Portugal)and Paula Cristina Oliveira (Department of Engineering, Centre for the Research and Technology of Agro-Environmental and Biological Sciences, CITAB, University of Trás-os-Montes and Alto Douro, Vila Real, Portugal)
Copyright: 2020
Pages: 23
Source title:
Cognitive Analytics: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-7998-2460-2.ch095
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Abstract
Information Systems (IS) and Information Technologies (IT) are fundamental elements for the competitiveness of organizations. Thus, an efficient development of IT/IS projects is a key factor for business success. Nowadays companies are increasingly outsourcing their activities, including the development of IT/IS projects. However, the results of investments often lead to frustration and are far from meeting the expectations. Bearing this in mind, this paper proposes a new framework – ISOPM – that identifies the most relevant activities for the IT/IS outsourcing projects management, aiming to contribute to the study and development of this specific area of project management.
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