IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

IoT for Hospitality Industry: Paperless Buffet Management

IoT for Hospitality Industry: Paperless Buffet Management
View Sample PDF
Author(s): Asim Sinan Yuksel (Suleyman Demirel University, Turkey), Ibrahim Arda Cankaya (Suleyman Demirel University, Turkey)and Sadi Fuat Cankaya (Suleyman Demirel University, Turkey)
Copyright: 2020
Pages: 21
Source title: Securing the Internet of Things: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-5225-9866-4.ch063

Purchase

View IoT for Hospitality Industry: Paperless Buffet Management on the publisher's website for pricing and purchasing information.

Abstract

Creating and updating meal tags, printing them on small-sized papers raise the costs, cause workload and affect the service quality negatively at the hotels with all-you-can-eat buffet system. Over the last few years, we have seen that many hotels started to make use of tablets to improve the service quality, decrease the costs, provide customers ability to order foods, make reservations, manage their rooms, etc. Going paperless and including more features by adopting new technologies increase the quality of service, help customer's and staff's decision-making processes more effective, improve customer and service personnel experience. In this chapter, authors designed and developed a flexible, cost effective, easy-to-use, customer-friendly and staff oriented paperless buffet management system for the restaurants that have all-you-can-eat buffet. Through this system, they aimed to achieve enhanced customer service, increased efficiency and customer satisfaction; save time, paper and printing costs; provide environmental benefits and efficient buffet management.

Related Content

Nalini M.. © 2023. 22 pages.
Balachandar S., Chinnaiyan R.. © 2023. 19 pages.
V. A. Velvizhi, G. Senbagavalli, S. Malini. © 2023. 29 pages.
Amuthan Nallathambi, Kannan Nova. © 2023. 25 pages.
Amuthan Nallathambi, Sivakumar N., Velrajkumar P.. © 2023. 17 pages.
Nayana Hegde, Sunilkumar S. Manvi. © 2023. 18 pages.
Udayakumar K., Ramamoorthy S., Poorvadevi R.. © 2023. 26 pages.
Body Bottom