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Introduction: AI Tools for Sustainable Public Administration

Introduction: AI Tools for Sustainable Public Administration
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Author(s): Murat Önder (Bogazici University, Turkey)and Ulas Akkucuk (Bogazici University, Turkey)
Copyright: 2025
Pages: 22
Source title: AI Driven Tools for Sustainable Public Administration
Source Author(s)/Editor(s): Ulas Akkucuk (Bogazici University, Turkey)and Murat Onder (Boğaziçi University, İstanbul, Turkey)
DOI: 10.4018/979-8-3693-8372-8.ch001

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Abstract

The integration of Artificial Intelligence (AI) tools into public administration presents transformative opportunities for enhancing sustainability and efficiency in governance. This edited volume explores how AI-driven solutions can address key challenges faced by public institutions, including resource management, decision-making, and citizen engagement. By leveraging artificial intelligence, machine learning, natural language processing, and predictive analytics, public administrators can make better decisions, optimize operations, reduce environmental impacts, and meet demands of citizens. The collection highlights successful case studies, identifies potential risks such as ethical concerns and data privacy issues, and outlines best practices for implementing AI in a transparent and equitable manner. Emphasizing the role of innovation in achieving sustainable development goals, this introduction to the edited volume serves as a roadmap for policymakers and practitioners aiming to harness the power of AI for a more sustainable and resilient public sector.

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