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Interpersonal Communication: A Strategic Perspective

Interpersonal Communication: A Strategic Perspective
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Author(s): Johnny R. O'Connor Jr. (Lamar University, USA)and Keonta N. Jackson (Texas A&M University – Commerce, USA)
Copyright: 2017
Pages: 11
Source title: Encyclopedia of Strategic Leadership and Management
Source Author(s)/Editor(s): Viktor Wang (Florida Atlantic University, USA)
DOI: 10.4018/978-1-5225-1049-9.ch023

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Abstract

This chapter provides information regarding the importance of interpersonal communication in work settings. Whether in corporations or in educational settings, effective interpersonal communication is paramount, and required to ensure that pertinent information is properly conveyed. This is important to strategic leadership in that much thought and discussion must be focused on how, when, where, and what leaders communicate. If these elements are properly considered, organizations will be better positioned to benefit from positive outcomes yielded from a strategic approach to communication. Interpersonal communication is an abstract element that has significant implications for all organizations.

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