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Internet Adoption by SMEs
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Author(s): Adnan Kalkan (Burdur Mehmet Akif Ersoy University, Turkey), Chimuka M. Mulala (Burdur Mehmet Akif Ersoy University, Turkey)and Hande Duz (Burdur Mehmet Akif Ersoy University, Turkey)
Copyright: 2021
Pages: 17
Source title:
Recent Developments in Individual and Organizational Adoption of ICTs
Source Author(s)/Editor(s): Orkun Yildiz (Izmir Democracy University, Turkey)
DOI: 10.4018/978-1-7998-3045-0.ch002
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Abstract
Information technology resources are of great importance in making SMEs more effective and efficient. In this sense, SMEs should provide adequate IT training, design their processes according to IT, encourage their employees, search new technologies, compare themselves with their competitors in terms of technology usage, and should continuously plan their technology investments. When investing in new technologies, SMEs should pay attention to adaptability, flexibility, harmonization of IT, and strategies. Therefore, in this chapter, the usage level of IT (hardware, software, internet, communication tools, etc.) in SMEs is emphasized.
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