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International Applications of Knowledge Intensive Services of Management and IT Consulting in Transitional Countries
Abstract
Management and Information Technology (IT) consulting, both in Ukraine and in Serbia, are still in their developmental stages. Most problems they meet are due to a lack of managerial and restructuring experience in a free-market economy. However, significant innovation as well as necessary managerial education and IT infrastructure improvement have been achieved to make them affordable and attractive to a large range of organizations in these economies in transition. Their historical development, current trends, segments of activity, implementation areas, challenges and problems usually met in business practice, and a number of cases and managerial implications of their possible solutions are discussed in this chapter.
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