Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Inter-Group Collaboration: Factoring Technology Characteristics and Task Type

Inter-Group Collaboration: Factoring Technology Characteristics and Task Type
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Author(s): Wesley Shu (National Central University, Taiwan), Hota Chia-Sheng Lin (National Central University, Taiwan) and George Wang (National Tsing Hua University, Taiwan)
Copyright: 2017
Pages: 21
Source title: Remote Work and Collaboration: Breakthroughs in Research and Practice
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-5225-1918-8.ch037


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The purpose of this paper is to extend the theory of task/technology fit by exploring the impact of different technology characteristics on performance of preference and intellective tasks in an inter-group context. The authors tested 80 participants on group performance using a 2x2 factorial design with task type and mode of collaboration as the independent variables. Structural equation modeling was employed to test the research model and t-tests to evaluate their hypotheses. The authors confirmed their hypothesis that the use of wiki, a technology with many elaborate technology characteristics, created a better task/technology fit than use of the more conventional email/word processor. The wiki group also demonstrated better productivity, decision quality, and satisfaction than the email/word processor group. Differences in task type, intellective vs. preference, had no effect on group performance. The authors extended the task/technology fit model by examining how different combinations of task type and technology characteristics affect team performance in the context of inter-group collaboration.

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