Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Intelligent Software Agents

Intelligent Software Agents
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Author(s): Alexa Heucke (Munich University of Applied Sciences, Germany), Georg Peters (Munich University of Applied Sciences, Germany) and Roger Tagg (University of South Australia, Australia)
Copyright: 2005
Pages: 5
Source title: Encyclopedia of Information Science and Technology, First Edition
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-553-5.ch281


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An agent, in traditional use of the word, is a person that acts on behalf of another person or group of persons. In software, the term agent is broadly used to describe software that carries out a specialist range of tasks, on behalf of either a human user or other pieces of software. Such a concept is not new in computing. Similar things have been said about subroutines, re-usable objects, components and Web services. So what makes agents more than just another computer technology buzzword and research fashion?

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