Integration of Design Thinking in the Green Hotel Business

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Author(s): Luidmyla Bovsh (State University of Trade and Economics, Ukraine), Kamel Mouloudj (University of Medea, Algeria), Larysa Hopkalo (National University of Life and Environmental Sciences of Ukraine, Ukraine)and Alla Rasulova (State University of Trade and Economics, Ukraine)
Copyright: 2026
Pages: 46
Source title: Sustainable Approaches in Spatial Design
Source Author(s)/Editor(s): Meryem Geçimli (Kahramanmaraş Istiklal University, Turkey)
DOI: 10.4018/979-8-3373-0174-7.ch012

Keywords: Architecture / Environment & Agriculture / Information Science Reference / Sustainable Development

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Abstract

This chapter examines the integration of design thinking within the green hotel sector, focusing on innovative strategies for creating sustainable solutions across hotel management. It explores how design thinking can address guest expectations and environmental demands, facilitating eco-friendly products, services, and practices that reduce a hotel's environmental footprint. The chapter analyzes the role of design thinking in promoting sustainable innovation, enhancing competitiveness, and meeting the needs of eco-conscious consumers. Key concepts like “design management,” “design thinking,” and “green hotel business” are explored to align sustainability goals with hotel operations. Using a comparative analysis and case studies of leading hotel brands, the chapter demonstrates how design thinking drives green practices. It highlights methods like empathy mapping to understand consumer attitudes towards sustainability and recommends further research on partnerships to foster sustainable tourism development.

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