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Integrating Artificial Intelligence for Smart Destination Management in the UAE: Opportunities, Challenges, and Impacts

Integrating Artificial Intelligence for Smart Destination Management in the UAE: Opportunities, Challenges, and Impacts
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Author(s): Rahul Jain (De Montfort University, Dubai, UAE)
Copyright: 2025
Pages: 16
Source title: Advancing Smart Tourism Through Analytics
Source Author(s)/Editor(s): Bindi Varghese (Christ University, India)and Sandhya H. (Christ University, India)
DOI: 10.4018/979-8-3693-3715-8.ch014

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Abstract

The United Arab Emirates (UAE) stands as a premier global tourism destination, attracting millions of visitors each year. To ensure sustainable growth and enhanced visitor experiences, there is a growing need to integrate artificial intelligence (AI) technologies into destination management practices. This paper explores the opportunities, challenges, and impacts of AI integration in smart destination management within the UAE context. Key opportunities include advanced data analytics, personalised experiences, and predictive modelling, while challenges encompass data privacy, regulatory hurdles, and infrastructure limitations. Through case studies and analysis, the paper examines AI applications in areas such as smart city initiatives, virtual assistants, and recommendation systems. Additionally, it evaluates the impacts of AI on marketing strategies, visitor flow management, and environmental sustainability. The findings offer insights into future trends, policy implications, and recommendations for stakeholders, illuminating the transformative potential of AI in shaping the future

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