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Integrated Library System as a Panacea to Sustainable Library Services Delivery in an Era of Pandemic
Abstract
The COVID-19 pandemic has meant that most organizations have adopted new ways of working with a view to satisfying their teeming customers with many employees now working remotely and interacting virtually with customers and coworkers. This has indeed redefined working trends since 2020, and librarians and libraries are no exceptions. This chapter therefore is an overview of the concept ‘pandemic', the impact on library services, as well as the place of integrated library system (ILS) as a panacea to sustainable library services delivery in an era of pandemic and recommendations.
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