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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Information Systems Outsourcing in Large Companies: Evidences from 20 Ireland Companies

Information Systems Outsourcing in Large Companies: Evidences from 20 Ireland Companies
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Author(s): Mark Leeney (Letterkenny Institute of Technology, Ireland), João Varajão (Centro Algoritmi and Universidade de Trás-os-Montes e Alto Douro (UTAD), Portugal), António Trigo Ribeiro (Instituto Superior de Contabilidade e Administração de Coimbra (ISCAC), Portugal) and Ricardo Colomo-Palacios (Østfold University College, Norway)
Copyright: 2012
Pages: 15
Source title: Computer Engineering: Concepts, Methodologies, Tools and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-61350-456-7.ch612

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Abstract

Information systems outsourcing is an indispensable tool in the management of information systems. The set of services contracted to outside suppliers, originally more limited to services of an operational nature, has expanded over the past two decades, and today there is a wide range of services subject to outsourcing. Among them are: the hiring of software development; maintenance of applications; services and communications networks; security of information systems; and many others. Depending on the nature of the services contracted and on the range that the contracting of services has on departments of information systems, the issues involved in project management vary considerably. This article presents the results of a survey conducted among large companies in the Republic of Ireland to characterize, among other things, the range of services that are most often outsourced. The results are relevant in the sense that not only do they enable a better understanding of the reality of information systems departments of large Irish companies, but also enable the management to focus attention on specific services.

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