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Information Sharing and Psychological Safety in Virtual Teams

Information Sharing and Psychological Safety in Virtual Teams
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Author(s): Joshua Fairchild (Creighton University, USA), Addison LeGrand (Creighton University, USA), Jaelyn Rose Bentzinger (Creighton University, USA)and Katie Pfeiffer (Creighton University, USA)
Copyright: 2026
Pages: 34
Source title: Cultivating Creative Collaboration in Student Virtual Teams in Higher Education: Design and Climate
Source Author(s)/Editor(s): Jill E. Nemiro (California State Polytechnic University, Pomona, USA)
DOI: 10.4018/979-8-3373-0375-8.ch008

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Abstract

Virtual teamwork has become a regular part of life for student teams. However, there is still much that is unknown about the factors that contribute to effective collaboration among virtual teams. Research has shown that psychological safety is essential for team performance, but virtual teamwork creates additional psychological distance between team members that may make developing this vital climate factor challenging. As newly formed virtual teams navigate challenging tasks, they may feel compelled to focus more on tackling the task than developing social relations needed to support psychological safety. This can impair the development of team climate factors that support long-term team success. This chapter investigates how virtual teams may navigate challenging tasks while still supporting the development of group dynamics such as psychological safety, collective efficacy, and team viability. To illustrate and further investigate these topics, this chapter describes a recent empirical study in which teams faced tasks of varying difficulty using a virtual reality paradigm.

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