Information Security Compliance Behaviour of Supply Chain Stakeholders: Influences and Differences

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Author(s): Ibrahim Shafiu (Auckland University of Technology, New Zealand), William Yu Chung Wang (Auckland University of Technology, New Zealand)and Harminder Singh (Auckland University of Technology, New Zealand)
Copyright: 2020
Pages: 19
Source title: Supply Chain and Logistics Management: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-7998-0945-6.ch101

Keywords: Business & Management / Business Science Reference / Operations and Service Management / Supply Chain Management

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Abstract

Supply chain security is an emerging topic in the supply chain management literature. Information security is a key component of supply chain security, and this study aims to identify the factors that influence the compliance behaviour with respect to information security. A related objective is to understand the extent to which compliance was substantive or symbolic. Adopting a qualitative approach, the authors conducted semi-structured interviews with stakeholders based in New Zealand who are involved in international supply chains. The interviews find that compliance behaviour is affected by the influence of other organizations, organizational perceptions of compliance, and the rules and norms of exchange in different contexts. The results also indicate that compliance behaviour is more symbolic than substantive in the supply chain environment.

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Information Security Compliance Behaviour of Supply Chain Stakeholders: Influences and Differences

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