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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Information and Communication Technologies as Drivers of Social Unrest

Information and Communication Technologies as Drivers of Social Unrest
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Author(s): Martha Garcia-Murillo (Syracuse University, USA), Moinul Zaber (University of Dhaka, Bangladesh) and Marcio Wohlers de Almeida (State University of Campinas – UNICAMP, Brazil)
Copyright: 2020
Pages: 22
Source title: Information Diffusion Management and Knowledge Sharing: Breakthroughs in Research and Practice
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-7998-0417-8.ch007

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Abstract

Information and communication technologies (ICTs) are alleviating frictions associated with the gathering and distribution of information, as well as reducing transaction costs related to the identifying, monitoring, and coordination of citizens dissatisfied with certain government policies. We conducted a random-effect logit tests based on a uniquely developed panel dataset of 138 countries from 2005 to 2014 to determine, ceteris paribus, whether or not ICTs play a role in facilitating changes to the status quo that gravitate against government policies. We found that ICTs although it can reduce hysteresis, the tendency to remain passive, inertia, is stronger. In addition, because ICTs are multi-purpose technologies they also support other beneficial economic and political activities which can explain why we don't see greater evidence of social unrest with these technologies. The literature on social unrest provide some clues about this phenomenon. People are willing to engage in these movements but it appears that only during a crisis.

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