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Infomediaries and Community Engagement are Key
Abstract
Building capacity for collecting content and enabling access to information by community members means training staff as well building their digital capacities. The involvement of local community members in the establishment of public access venues, and the ability of the venues to serve the community’s information needs, suggests that the focus on technology may be less important than a focus on community-gathering spaces (Hearn, 2005), i.e. the effective exchange of information may be more dependent upon the venue than upon the technology. The expansion of information-gathering tools can develop through these trusted centers.
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