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The Influence of Emotions in Making Hard Decisions in Organizational Contexts
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Author(s): Cristina Casado Lumbreras (Universidad Complutense de Madrid, Spain), Ricardo Colomo Palacios (Universidad Carlos III, Spain)and Juan Miguel Gómez Berbís (Universidad Carlos III, Spain)
Copyright: 2008
Pages: 7
Source title:
Encyclopedia of Decision Making and Decision Support Technologies
Source Author(s)/Editor(s): Frederic Adam (University College Cork, Ireland)and Patrick Humphreys (London School of Economics, UK)
DOI: 10.4018/978-1-59904-843-7.ch055
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Abstract
In the present study, we focus on the influence of emotions and the emotional consequences of decisionmaking processes. Specifically, we have analyzed the emotional consequences for managers of making hard decisions in organizations. In this work we define hard decisions as those affecting the status, professional career, and/or salary of employees in the organization. Ten managers from different multinational organizations were interviewed. Hence, this work represents a qualitative exploratory study in which the managers’ opinions and experience from different professional environments are the subject of analysis and discussion. After the application of a semistructured brief interview, the answers were analyzed by content analysis.
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