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Increasing Service Exports: A Key Contributor in the Growth of the Global Knowledge Economy
Abstract
Many business leaders and government policy makers see knowledge-based service exports as a way to achieve a global competitive advantage. This chapter presents an Australia-based study of service exporters identifying key barriers to success and potential roles for government agencies. Major findings included the requirement to: better define service exports; ensure exporters are classified accurately; provide appropriate and timely planning; improve financial support; attract qualified and appropriate human resources; plus the need for government incentives and support to increase the innovation and export orientation of service based organisations.
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