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In Business It's Always Been About the Social Capital: We Can Consider Who You Know, How You Know Them, and the Strength and Value of Those Relationships
Abstract
The author works within a corporate organization and critically evaluates the development of effective and valuable business relevant personal relationships and networks. Although this may not appear on balance sheets, they can have a significant impact on the bottom line – such relationships may even be an organization's unique selling point (USP) in its environment. Real work experiences have been and are reflected upon in relation to theoretical conceptualizations of social capital and social modes of knowledge production. Working managers need to develop from normal work situations and consider their added value. This chapter considers the development of social capital and its strategic nature in business along with action research and reflection as experiential management learning. It is lastly of note that although the implications of social capital is reflected upon and discussed, no definitive value or measurement for such relationships or management learning is proposed.
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