Implementing Library Discovery: A Balancing Act

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Author(s): Andrew J. Welch (Drake University, USA)
Copyright: 2012
Pages: 16
Source title: Planning and Implementing Resource Discovery Tools in Academic Libraries
Source Author(s)/Editor(s): Mary Pagliero Popp (Indiana University, USA)and Diane Dallis (Indiana University, USA)
DOI: 10.4018/978-1-4666-1821-3.ch018

Keywords: Information Science Reference / Library & Information Science / Library Information Systems / Library Science

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Abstract

In the summer of 2010, Drake University’s Cowles Library implemented EBSCO Discovery Service™1 (EDS). During the implementation and throughout the first year of use, the library faced challenging decisions regarding resource selection, how to present resources in a way that maximized their utility, and configuring the public interface to appeal to both first-time users and experienced researchers. This chapter provides libraries considering or having purchased a Web-scale discovery tool a look at the various issues and potential solutions they may face when implementing a discovery service. It will specifically target those aspects of implementation that concern resource selection and configuration of the public interface. Issues and examples discussed refer to EDS™, but many of the issues are common to all discovery solutions.

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