Implementing Internal Software Process Assessment: An Experience at a Mid-Size IT Company

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Author(s): Shukor Sanim Mohd Fauzi (Universiti Teknologi Mara, Malaysia), Nuraminah Ramli (Universiti Pendidikan Sultan Idris, Malaysia)and Mustafa Kamal Mohd Nor (University of Malaya, Malaysia)
Copyright: 2014
Pages: 21
Source title: Software Design and Development: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-4666-4301-7.ch064

Keywords: Computer Science & IT / Information Science Reference / Systems & Software Design / Systems and Software Engineering

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Abstract

Software process assessments have become commonplace in the software industry because the software industry usually does not recognize the level of their software process. From the time software is developed, a phenomenon called software crisis exists subsuming wrong schedules and cost estimates, low productivity of people, as well as low productivity. A promising approach out of this crisis is now growing up in the software engineering community. One of the approaches is Software Process Assessment. We present our experience in implementing internal software process assessment at one of the mid-size Information Technology (IT) company by using the customized SPA method. The customized model is basically based on Standard CMMI Appraisal Method for Process Improvement (SCAMPI).

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