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Implementation Imperilment and Imperatives of Integrated eIQA of HEI
Abstract
Teay expounded the eIQA as key backbone infrastructure for the HEI's quality and accreditation management for stakeholders at all levels in the institution. The eIQA links the PMS-IMS-QMS trilogy as integrated units of the HEIs' performance management. The eIQA implementation illustrates the case study university's QA management from 2016-2019. The poor 2009-2019 national accreditation performance shows the resistance/rejections mindsets/attitudes of the “complicated, costly ever-changing accreditation business case requirements” and not the eIQA platform per say. It demonstrates mainstream literature on eIQA implementation challenges to include the stakeholders' negative “resistance/rejection” mindsets as key obstacles. Better understanding of the “human” psychological-behavioral-beliefs-attitudinal, personified of self-power clique actions, skills/capacities/capabilities, and structural/managerial elements as key deterrents to eIQA implementation as essential research agenda.
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