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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Implementation Imperilment and Imperatives of Integrated eIQA of HEI

Implementation Imperilment and Imperatives of Integrated eIQA of HEI
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Author(s): Teay Shawyun (King Saud University, Saudi Arabia)
Copyright: 2021
Pages: 21
Source title: Handbook of Research on Modern Educational Technologies, Applications, and Management
Source Author(s)/Editor(s): Mehdi Khosrow-Pour D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-7998-3476-2.ch009

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Abstract

Teay expounded the eIQA as key backbone infrastructure for the HEI's quality and accreditation management for stakeholders at all levels in the institution. The eIQA links the PMS-IMS-QMS trilogy as integrated units of the HEIs' performance management. The eIQA implementation illustrates the case study university's QA management from 2016-2019. The poor 2009-2019 national accreditation performance shows the resistance/rejections mindsets/attitudes of the “complicated, costly ever-changing accreditation business case requirements” and not the eIQA platform per say. It demonstrates mainstream literature on eIQA implementation challenges to include the stakeholders' negative “resistance/rejection” mindsets as key obstacles. Better understanding of the “human” psychological-behavioral-beliefs-attitudinal, personified of self-power clique actions, skills/capacities/capabilities, and structural/managerial elements as key deterrents to eIQA implementation as essential research agenda.

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