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Impact of Organizational Trauma on Workplace Behavior and Performance: Workplace Bullying Due to (In)Competency
Abstract
Research suggests, according to Branch, Ramsay, and Barker (2013), that a significant number of people are exposed to persistent abusive treatment within the workplace, with the majority of studies within Europe indicating that between 10% and 15% of the workforce are exposed to workplace bullying (Zapf, Escartin, Einarsen, Hoel, & Vartia, 2011), with North American research reporting similar prevalence rates. This is a significant, ongoing dilemma for researchers and practitioners, for which an agreed resolution would be useful because of legal and policy implications. Hence, the purpose of this chapter is on the impact of organizational trauma on workplace behavior and performance based on workplace bullying. The chapter is based on a case study regarding a program that is funded by the Department of Education within a community college in the State of California. The community college is one of four community colleges under the same community college district.
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