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Impact of Multi-Agent Technology on High-Tech Product Manufacturing Organizations Using a MCDM Analysis
Abstract
High-Tech Manufacturing (HTM) is a capital-intensive sector requiring substantial national investments. Integrating Multi-Agent Technology (MAT) into HTM presents new growth opportunities by optimizing processes and enhancing decision-making. This study investigates the impact of MAT on HTM using Multi-Criteria Decision-Making (MCDM) techniques, specifically the Analytical Hierarchical Process (AHP) and Decision-Making Trial and Evaluation Laboratory (DEMATEL). A conceptual framework comprising eight factors and forty-five variables is established. AHP identifies the “high-tech manufacturing process” as the most critical factor, followed by product features, market analysis, and marketing decisions. DEMATEL reveals strong interdependencies, with the manufacturing process exerting the most influence, while quality management, maintenance integration, and organizational factors are most affected. Findings indicate that effective MAT implementation fosters self-operative manufacturing, enhances quality, reduces maintenance efforts, and improves market targeting.
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