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The Impact of Group Relationships on Knowledge Sharing: A Cross-Cultural Study
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Author(s): Qiping Zhang (Long Island University, USA), Vincent M. Ribiere (New York Institute of Technology, USA)and Thippaya Chintakovid (Drexel University, USA)
Copyright: 2008
Pages: 13
Source title:
Strategic Knowledge Management in Multinational Organizations
Source Author(s)/Editor(s): Kevin O'Sullivan (New York Institute of Technology, USA)
DOI: 10.4018/978-1-59904-630-3.ch003
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Abstract
Organizations nowadays typically have several locations geographically dispersed around the world. Organizations distribute their resources around the world to reduce cost and remain competitive. As a consequence, globally distributed working teams are common, thereby rendering a need for knowledge sharing cross-culturally. This chapter presents a series of studies investigating the impact of cultures on how people handle knowledge management issues. It shows how in-group/out-group relationships determine people’s attitudes towards knowledge sharing in a global working environment. Findings of this project would help organizations’ executives understand better how to encourage their members to reap benefits from using the knowledge management systems.
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