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ICT Enabling More Energy Efficient Processes, Including e-Invoicing as a Case
Abstract
ICT has the potential to enable a low carbon economy, as pointed out by many studies. One example of the energy (and CO2) saving potential of ICT is illustrated in this chapter: how much energy (and emissions) can be saved if the invoicing process is redesigned? Although there is a net positive effect, the way the actual process is implemented can make a large difference. This led to the question of how to evaluate different projects or different designs, when it comes to the net sustainability effects. Then a framework is introduced to compare the combined sustainability effects of all the steps in a work process compared to alternative processes. The authors then describe existing indicators and metrics that can be used to fill the framework.
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