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ICT Adoption by Virtual Organizations in the Developing Countries: A Case of SME Clusters in Pakistan
Abstract
This chapter empirically explores ICT adoption by virtual organizations in developing countries, taking the case of small and medium enterprise clusters in Pakistan. Virtual organizations consist of internally independent parties linked by ICTs to collaborate for the accomplishment of common objectives. Effective communication is a key to develop social relationships, ultimately leading to the improvement of trust and collaboration among parties in a virtual organization. ICT is considered as a vital element for communication, collaboration and trust building in virtual organizations. However, this research explains that ICT adoption by virtual organizations in the developing countries would be different mainly due to the lack of advanced ICTs, strong inclination of organizations toward face-to-face communication, strength of social system, and the weakness of the legal system in these societies.
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