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HRM Challenges and Employee Wellbeing in the Tourism Industry: Moderating Role of Organizational Culture

HRM Challenges and Employee Wellbeing in the Tourism Industry: Moderating Role of Organizational Culture
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Author(s): Neenu Antony (Christ University, India)and Joby Thomas (Christ University, India)
Copyright: 2025
Pages: 26
Source title: Human Capital Management and Competitive Advantage in Tourism
Source Author(s)/Editor(s): Mario Silic (Swiss School of Business and Management, Switzerland), Mahesh Luthia (Chetana's Institute of Management and Research, India), Faizan Ahmad (Cardiff Metropolitan University, UK)and Partha Pratim Chakraborty (Chetana's Institute of Management and Research, India)
DOI: 10.4018/979-8-3373-0071-9.ch002

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Abstract

The current study aims to understand the Challenges faced by Tourism sector employees and its effect on employee well being. Also the moderating effect of Organizational culture is measured. Staff members of airlines, hotels, and travel agencies provided the main data used in this quantitative analysis. A total of 122 individuals were deemed suitable for the study according to the Kregcie-Morgan table. Using the HRM Challenges, Employee Wellbeing, and Organizational Culture measure as a starting point, a carefully crafted questionnaire was developed. Gaskins' master validity table was used to evaluate the reliability and validity of the questionnaire. Analysis of the data was done using SPSS for factor analysis and confirmatory factor analysis with. The findings show that there is a negative impact of HRM challenges on the employee wellbeing. But when organization culture is introduced as a moderator, it dampens the effect of challenges on employee wellbeing. Therefore, to reduce the impact of challenges on employee wellbeing, Organizational culture is the key.

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