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E-Government: Some Factors for a Conceptual Model
Abstract
Some state, national, and local governments around the world have long played active roles in the use of Information Technologies (IT) to stimulate economic development. Electronic government utilizes information technology to provide the citizenry access to a wide range of public services. Governments in many countries around the world indeed perceive IT as a way to improve the quality of life of their citizens. Today, governments at all levels respond to millions of citizen demands electronically. Many public organizations are implementing Electronic Government (e-Government) projects. There is a need to put forward a conceptual model focusing on steps towards implementing more successful e-Government projects. This chapter argues that several key success factors are appropriate for e-Government project implementation. About twelve e-Government websites are examined upon those key success factors. This chapter puts forward a conceptual model for a better implementation of electronic government.
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