The IRMA Community
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
|
E-Government in Slovene Municipalities: Analysing Supply, Demand and its Effects
Abstract
In this chapter, 3 main aspects of municipal e-government in Slovenia are investigated thoroughly: supply, demand, and the view of municipal officials. After the review of studies in the field, the results of 3 empirical studies are presented. While the supply-side aspect of municipal e-government has been investigated within several studies, the view of external (citizens) and internal (municipal officials) users of municipal e-government have been rather neglected in the past, and the same is true for effects measured in this field. This chapter fills these gaps. The results revealed that municipal Web supply is poor, which is reflected in citizens’ satisfaction as well. Surprisingly, municipal officials are not well aware of possibilities e-government offers to them and to their customers. In addition, they believe that positive effects brought about the introduction of e-government are not significant, while among negative effects larger range of tasks, heavier workload, and increased complexity of tasks are stressed. At the end of the chapter key findings are summarized.
Related Content
|
Serpil Kır Elitaş.
© 2023.
11 pages.
|
|
Sami Kiraz.
© 2023.
14 pages.
|
|
Kadir Bendaş.
© 2023.
10 pages.
|
|
Fatih Değirmenci.
© 2023.
15 pages.
|
|
Elifnur Terzioğlu.
© 2023.
14 pages.
|
|
Türker Elitaş.
© 2023.
16 pages.
|
|
Sudeep Uprety.
© 2023.
14 pages.
|
|
|