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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

E-Government Interoperability

E-Government Interoperability
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Author(s): Dirk Werth (German Research Center for Artificial Intelligence, Germany)
Copyright: 2005
Pages: 5
Source title: Encyclopedia of Information Science and Technology, First Edition
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-553-5.ch174

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Abstract

The rise of the Internet has structurally changed not only the business area, but also governments and administrative authorities. The usage of information and communication technologies (ICT) influenced the organizational behavior and the daily work of public administrations. In parallel, a new management paradigm has grown in governments and administrations: The New Public Management (NPM) aims to a new orientation on the impact of public activities and on the benefit of public services for its customers, namely citizens and businesses (Barzelay, 2001). It puts the administration and its activities in the triangular relationship between politics, administration and citizens (Osborne & Gaebler, 1992). Within this “ecosphere”, decentralized steering models (Reichard, 2002) as well as market mechanisms are introduced and emphasized (Pollitt & Bouckaert, 2000).

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