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E-Governance in India: From Policy to Reality—A Case Study of Chhattisgarh Online Information System for Citizen Empowerment (CHOICE) Project of Chhattisgarh State of India
Abstract
IT enabled e-governance in India seeks to achieve a more equitous, efficient, transparent, speedy, and corruption free service delivery system. But in the Indian context the challenge for e-governance is how to reduce the gap between the rich and poor towards a more inclusive governance system, benefiting particularly the poor in backward regions as in Chhattisgarh State, India.
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