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GAFRHE: A Gamification Framework for Healthcare
Abstract
Gamification has been growing at a meteoric rate. Such growth is because this is a valid mechanism to add desirable behaviors in an organizational process or even in an educational process. In fact, these are the two major contexts where gamification has been applied. In organizations, gamification is applied in various business contexts from recruitment, through onboarding, training, talent retention, customer service, sales, and marketing. In education, gamification is used essentially in contexts of promoting student involvement in existing training offers. This chapter presents a gamification design framework called GAFRHE aimed to be used in all domains, but with extensive facets for the healthcare domain. Unlike other frameworks, it is a concrete framework that not only presents the basic concepts that must be followed by the gamified strategy, but also presents a system architecture that must be instantiated, and a set of components already coded and that can be used. The framework is mostly based on existing standards promoting reusability and interoperability.
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