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From Reactive to Proactive: AI's Role in Promoting Civility and Respect in Online Discussions
Abstract
The proliferation of social media and online forums has democratized discourse but also led to an alarming rise in incivility, hate speech, and toxic interactions. Historically, the approach to addressing these issues has been reactive—identifying and removing harmful content after it has already caused damage. However, advances in artificial intelligence (AI) present an opportunity to shift from reactive to proactive strategies for fostering civility and respect in online discussions. This paper examines the evolution of AI-driven content moderation tools and explores how they can be leveraged to not only detect and filter inappropriate content but also encourage respectful engagement. By emphasizing preemptive interventions, AI can become a powerful force in shaping healthier online communities.
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