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From Humans to Humans: Designing Human-Centered AI for Better Healthcare
Abstract
Artificial intelligence (AI) is transforming healthcare through advancements in service platforms, decision-making processes, and biomedical technologies, while adhering to humanistic principles. In the era of digital transformation and Healthcare 4.0, this chapter examines how AI algorithms enable systems to learn from human inputs and collaborate with professionals to deliver accurate and efficient care. Adopting a qualitative approach, this chapter provides comprehensive literature reviews and explores in-depth case studies, including AIDI, the AI-powered service platform enhancing patient experiences and hospital operations; SepsisLab, improving diagnoses and decision-making through AI-human collaboration; and BrainGate and Neuralink, the state-of-the-art brain-computer interfaces aiding neural communication and autonomous movement. Potential ethical issues are also addressed. Ultimately, the chapter advocates for AI's evolution from being purely designed by humans to more human-centered solutions, where AI revolutionizes healthcare and contributes to a promising future.
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