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Facilitating Continuous Improvement in Patient Care in a Dutch General Hospital

Facilitating Continuous Improvement in Patient Care in a Dutch General Hospital
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Author(s): Marcel J. M. H. Boonen (Elisabeth-TweeSteden Ziekenhuis, The Netherlands), Gerard Brekelmans (Erasmus MC Academy, The Netherlands) and Nancy Y. Jaspers (Humanya, Belgium)
Copyright: 2019
Pages: 11
Source title: Evidence-Based Initiatives for Organizational Change and Development
Source Author(s)/Editor(s): Robert G. Hamlin (University of Wolverhampton, UK), Andrea D. Ellinger (The University of Texas at Tyler, USA) and Jenni Jones (University of Wolverhampton, UK)
DOI: 10.4018/978-1-5225-6155-2.ch043

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Abstract

The economization of care has infiltrated the political and private domain, accessibility versus economically efficient distribution of resources. The hospital had to adapt to these developments. Implementing principles did not lead to sustainable improvement. A more systemic approach was chosen to create more value to patient-care. Involved as a head nurse, the author describes this process of organizational change on the basis of a case history of an orthopedic ward in a hospital in the Netherlands.

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