External Pressures for Adoption of ICT Services Among SMEs

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Author(s): Andrea Ordanini (Bocconi University, Italy)and Alessandro Arbore (Bocconi University, Italy)
Copyright: 2008
Pages: 12
Source title: Handbook of Research on Global Diffusion of Broadband Data Transmission
Source Author(s)/Editor(s): Yogesh K. Dwivedi (Swansea University, UK), Anastasia Papazafeiropoulou (Brunel University, UK)and Jyoti Choudrie (University of Hertfordshire, UK )
DOI: 10.4018/978-1-59904-851-2.ch033

Keywords: Engineering Science Reference / Global Information Technology / Media & Communications / Telecommunications

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Abstract

This study intends to emphasize the importance that external sources of pressure may have on the level of ICT involvement among small and medium enterprises (SMEs) in Italy. While past research tends to prioritize the role of endogenous conditions for the adoption of information and communication technologies— that is, financial resources, organization conditions, management culture—the high dependence of SMEs on their environment requires paying especial attention to external pressures as well. Both competitive and institutional pressures are proposed and tested through an ordinal regression model on a sample of 285 SMEs. The results suggest both policy and management implications.

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External Pressures for Adoption of ICT Services Among SMEs

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