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Exploring the M-Government

Exploring the M-Government
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Author(s): Gabriela Quintanilla (Centro de Investigación y Docencia Económica, México)
Copyright: 2015
Pages: 9
Source title: Encyclopedia of Information Science and Technology, Third Edition
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-4666-5888-2.ch266

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Abstract

Today, information technologies have revolutionized governments and society. Information flows through mobile devices, not just for communication, but also to obtain services and the right of satisfying new demands and expectations. Mobile government (m-Government) has begun to leverage these tools to improve services, create more opportunities, and extend access (ITU/OECD, 2011). The amalgamation of smart technologies with m-Government has opened new possibilities to promote participation and collaboration, not only facilitating interaction between individuals and governments, but also reducing the digital divide. The goal of this research is to analyze the feasibility of m-Government using smart technologies, to promote a shift that motivates citizens to use the new platform and services for participation in government operation.

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