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An Exploratory Study on the User Adoption of Central Cyber Government Office of the Hong Kong Government
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Author(s): Kevin K.W. Ho (The University of Guam, Guam), Calvin Chun Yu (The Hong Kong University of Science and Technology, Hong Kong)and Michael C.L. Lai (Hong Kong Police Force, Hong Kong)
Copyright: 2010
Pages: 12
Source title:
Encyclopedia of E-Business Development and Management in the Global Economy
Source Author(s)/Editor(s): In Lee (Western Illinois University, USA)
DOI: 10.4018/978-1-61520-611-7.ch059
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Abstract
This chapter investigates those factors affecting the user adoption of the Intranet Portal of the Hong Kong Government, a.k.a., Central Cyber Government Office (CCGO). The authors conducted a survey study in 2004 and they interviewed some of the users to collect their feedbacks on the user adoption of CCGO based on the premises of the Technology Acceptance Model (TAM). Based on the results of their survey and interviews, the authors noted that civil servants of Hong Kong demonstrated strong reluctance to adopt CCGO.
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