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Experience Prototyping: Gathering Rich Understandings to Guide Design
Abstract
In this chapter, the authors discuss Experience Prototyping as an appropriate research tool for capturing people’s stories related to physical places. It is difficult to explore subjective experiences through strict conventional prototyping methods within a lab; therefore, the authors argue the need for innovative research techniques especially when designing interactive systems where mobility, context, and people play a fundamental role. They discuss the methodology of “Experience Prototyping,” which is used to gather insight in a research project, and also what advantages such method brings to a user-centered process. The authors present some reflections and themes that emerged from using experience prototypes, and how they contribute to our understanding of the relationship between spatial narrative and place, and in particular how they may be used as an interaction resource towards discovery and sharing of “place.” In doing so, they offer a basis for discussion on how to co-design technologically mediated experiences together with users of such spaces. Finally, the authors discuss how this method informed the design of “The Breadcrumbs” application.
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