An Examination of Global Municipal Government Privacy and Security Policies

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Author(s): Aroon Manoharan (Kent State University, USA)and Marc Fudge (California State University, USA)
Copyright: 2012
Pages: 13
Source title: Public Sector Reform Using Information Technologies: Transforming Policy into Practice
Source Author(s)/Editor(s): Thanos Papadopoulos (University of Southampton, UK)and Panagiotis Kanellis (Ernst & Young and University of Athens, Greece)
DOI: 10.4018/978-1-60960-839-2.ch006

Keywords: Electronic Government / Government & Law / Information Science Reference / Public & Sector Management

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Abstract

This chapter highlights the research findings of a longitudinal study of online privacy and security practices among global municipalities conducted in 2005 and 2007. As cities worldwide implement sophisticated e-government platforms to increasingly provide services online, many barriers still inhibit the adoption of such strategies by the citizen users, and one such factor is the availability of a comprehensive privacy policy. The survey examines cities throughout the world based upon their population size, the total number of individuals using the Internet, and the percentage of individuals using the Internet. Specifically, we examined if the website has a privacy or security policy, does the website utilize digital signatures and if the website has a policy addressing the use of cookies to track users. Overall, results indicate that cities are increasingly emphasizing on privacy and security policies with major improvements in 2007, along with significant changes in the top ranking cities in when compared to the 2005 study.

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An Examination of Global Municipal Government Privacy and Security Policies

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