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Evolution of Electronic Procurement in Egypt: Case of Speedsend.com
Abstract
Emerging information and communication technology is driving transformation and change in the cyberspace. Speed, competition and globalization are key factors for development and growth in the reengineered global business environment where electronic business promises to grow in volume helping the digital economy to mature and dominate. This chapter demonstrates the case of an Internet startup that capitalized on the opportunities presented by the information economy. Since its establishment in 2001, the business2business platform of speedsend.com pioneered the electronic procurement industry in Egypt through a customized Web-based platform. The transformation of classical emerging markets challenges into opportunities has been a critical success factor that related to all building blocks of the business venture including technology infrastructure deployment, community awareness, information availability, and cultural adaptation of the online business amongst others. The owners of Speedsend. com developed a set of models to drive down procurement costs while providing a practical and reliable electronic solution that can boost enterprise procurement efficiency and effectiveness and that could be appealing to a community that is known for being resistant to change and not really mature in terms of information technology adoption, diffusion and adaptation. The case focuses on the models deployed by speedsend.com demonstrating the internal and external challenges faced and lessons learnt.
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