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Author(s): Fan Zhao (Department of Information Systems and Operations Management, Lutgert College of Business, Florida Gulf Coast University, Fort Myers, USA)and Elias T. Kirche (Department of Information Systems and Operations Management, Lutgert College of Business, Florida Gulf Coast University, Fort Myers, USA)
Copyright: 2021
Pages: 17
Source title: Research Anthology on Digital Transformation, Organizational Change, and the Impact of Remote Work
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-7998-7297-9.ch065

Keywords: Business and Organizational Research / Business Science Reference / Knowledge Management and Library Science / Technology Adoption & Evolution

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Abstract

This article contends that vendors are now pushing into the small to mid-size organizational markets with simplified, less-risk, less-reward systems while consultants have project experience and have thorough contracts isolating their role. However, SMEs that adopted ERP on-premise solutions before are now facing a dilemma: continuing with ERP on-premise upgrades or switch to on-demand solutions. This article contains data surveyed from Chief Information Officers (CIO) of SMEs with respect to indicators of ERP adoptions. Cost, reduced demand for own IT resources, outage/accessibility and performance were found to be the most critical and important factors to assess ERP adoptions for SMEs.

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