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Enhancing Cybersecurity, Privacy Innovation, and E-Government Readiness in Smart Cities: A Framework for Awareness and Resilience
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Author(s): Mohammed Hussain Alsaad (Management and Science University, Malaysia), Muhammad Irsyad Abdullah (Management and Science University, Malaysia)and Balqees Yaseen Alhaddad (Universiti Geomatika Malaysia, Malaysia)
Copyright: 2026
Pages: 30
Source title:
Navigating Cybersecurity and Privacy in the Evolution of Smart Urban Ecosystems
Source Author(s)/Editor(s): Asmaa Mahfoud Alhakimi (Management and Science University, Malaysia), Safaa Najah Saud Al-Humairi (Management and Science University, Malaysia), Saddaf Rubab (University of Sharjah, UAE)and I. Wayan Budi Sentana (Bali State Polytechnic, Indonesia)
DOI: 10.4018/979-8-3373-4455-3.ch006
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Abstract
The increasing dependence of urban societies on digital infrastructure has brought with it a wide range of cybersecurity and privacy challenges. These issues are no longer limited to technical systems alone—they are now deeply tied to how people understand, trust, and interact with digital services, especially when those services come from public institutions. This chapter looks at these challenges from a broader perspective. It proposes a flexible framework that's not only built with the help of AI tools, but also rooted in real-life concerns faced by communities. The model emphasizes raising awareness, protecting user data, and building confidence in how digital governance is practiced. By paying attention to cultural differences and the actual experiences of people using these systems, the chapter presents strategies that can help cities become more transparent, resilient, and better prepared for future digital risks.
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