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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Engineering Emotionally Intelligent Agents

Engineering Emotionally Intelligent Agents
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Author(s): Penny Baillie-de Byl (University of Southern Queensland, Australia) and Mark Toleman (University of Southern Queensland, Australia)
Copyright: 2005
Pages: 5
Source title: Encyclopedia of Information Science and Technology, First Edition
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-553-5.ch186


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Traditionally, philosophers have defined emotions to be interruptions to otherwise logical states of being (Smith & Kirby, 2000). The recent resurgence of research in the emotional realm in both psychology and cognitive science agrees with the view developed by the late Charles Darwin who, in the late 1800s, conceived that emotions play an important part in our cognition and serve to provide us with the mechanisms for adaptive behaviour in a dynamically complex world (Smith & Ellsworth, 1985).

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