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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Engaging the Diversified Workforce Sustaining Productivity

Engaging the Diversified Workforce Sustaining Productivity
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Author(s): Mambo Mupepi (Seidman College, USA), Jaideep Motwani (Seidman College, USA), Yolanda M. Ross-Davis (Seidman College, USA)and Monica Allen (Seidman College, USA)
Copyright: 2017
Pages: 17
Source title: Discrimination and Diversity: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-5225-1933-1.ch086

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Abstract

The argument presented in this article is that highly productive workplaces can be inclusive, and purposefully built to produce the goods and services demanded by customers. A socio-technical system approach can be inclusive in terms of talent and technology and is subject to deconstruction. The characterization of diversity can be made in at least two ways: based on the attributes possessed by the employees; and racial composition of the workforce. A co-constructed competency model can be applied to understand the nature and description of prevailing cultural conditions to effectively engage people to be more productive. An inclusive circle of deeply involved people can design and support the necessary change and generate the synergy, techniques, and the heuristics, to increase productivity.

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