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Empowerment of Communities to Address Impossible Problems

Empowerment of Communities to Address Impossible Problems
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Author(s): Neal Shambaugh (West Virginia University, USA)
Copyright: 2017
Pages: 20
Source title: Collective Creativity for Responsible and Sustainable Business Practice
Source Author(s)/Editor(s): Ziska Fields (University of KwaZulu-Natal, South Africa)
DOI: 10.4018/978-1-5225-1823-5.ch004

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Abstract

The traditional view of problem solving is that experts are best addressed to solve complex but narrow problems. Intelligent novices, who have broad backgrounds and the motivation to learn and propose unique solutions, is an untapped source of experience. People increasingly want to take ownership of their lives and address problems that range from the routine (e.g., financial planning, healthcare, education) to the catastrophic (e.g., natural disasters, pandemics, terrorism). Features of human societies and traits of problem solving in humans are discussed. Examples of international problem solving are provided. The chapter describes three approaches to community problem solving, including problem solving groups, community decision support systems, and portals.

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