Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

EFQM in Management Education: A Tool for Excellence

EFQM in Management Education: A Tool for Excellence
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Author(s): José Manuel Saiz-Alvarez (Tecnologico de Monterrey, Mexico, & Nebrija University, Spain) and Beatriz Olalla-Caballero (Universidad Pontificia de Salamanca, Spain)
Copyright: 2017
Pages: 20
Source title: Management Education for Global Leadership
Source Author(s)/Editor(s): Neeta Baporikar (HP-GSB, Namibia University of Science and Technology, Namibia)
DOI: 10.4018/978-1-5225-1013-0.ch011


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Quality Assurance and Value Management can be both assured by combining informational competencies and integral values, especially in higher education. Educated new generations acquire informational and labor-oriented competencies that positively affect to firms enhancing productivity and efficiency. The development of the Internet has been converted into one of the main engines of economic growth by having created a new Postindustrial Technological Cyber-society that is focused on a worldwide-oriented business market. Only the best and well prepared businesses survive in a hostile economic world by attracting the best human capital, investors, and clients. As a result, and given the importance of higher education for firms, there is a necessity of enriching the EFQM Model that the authors propose in the chapter.

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